The Engineering Module tracks complaints from the front office and housekeeping modules and automatically converts these into work orders/requests which are tracked until resolved. Preventive maintenance scheduling for rooms, venues, machines and buildings is possible and the system helps execute maintenance in a timely manner.
Work requests can be created from internal requests and pending work orders/requests are clearly highlighted thereby ensuring expedited resolution of requests. Work orders can be directly created or created in reference to a work request. Work orders/requests can be created for both corrective and preventative works. When work orders are created both labour and materials can be assigned and tracked against actual usage of these items. Thus, it is possible to precisely track material costs and staff time consumption against each work order raised.
The system provides detailed maintenance costs for rooms, machines and assets thereby providing management with crucial information relating to overall maintenance expenditure of the property.